QUEZON City – Quality. Standards. Excellence.
As one of only a handful of ISO-certified foundations in the country, these are exactly what CFC ANCOP Foundation, Inc. strives for in answering the cry of the poor through its various programs.
According to ANCOP Chairman George Campos, its ISO certification is significant for many reasons.
“The ISO certification means that all the processes in the office are in place and being followed and implemented religiously by the management and staff… These give the donors the peace of mind that their donations are not lost and are going to the intended beneficiaries,” he explained further.
‘No shortcuts’
He added, “This means that funds coming in and going out are fully documented and accounted for, including the reportorial requirements that go with it. No shortcuts nor deviations are made.”
In a time when corruption seems like the norm, transparency is king.
And the adherence to standards is crucial—even for those working in the non-profit sector.
CFC ANCOP first received its official ISO 9001:2015 certification from TUV Rheinland Philippines, Inc. on February 20, 2019 at the ANCOP Office in Quezon City.
The fact that ANCOP has maintained its ISO 9001:2015 for the past 6 years, as accredited by TÜV Rheinland Philippines, points to the foundation’s trustworthy track record.
According to ANCOP Senior Operations Manager Efren Tompong, “An ISO certification is a stamp of good governance. It helps in meeting the expectations of the various stakeholders, and adherence to regulatory requirements, leading to increased customer satisfaction.”
Excellence in day-to-day operations
ANCOP’s journey towards a relevant and implementable Quality Management System, which was the brainchild of then ANCOP Chairman Rudy Gaspillo, has not been without hiccups and a lot of unlearning and learning.
Not to mention the challenge of getting a little less than 60 of its staff onboard with the new initiative.
The entire staff from Finance to Donor Relations had to acquire new competencies and learn the basics of what it means to concretely commit to excellence in their day-to-day operations.
On January 9-10, ANCOP completed its recertification audit, and is set to undergo its first surveillance audit on January 26-27, 2026.
Tompong noted how central the staff’s role is in the maintenance of ANCOP’s ISO certification.
“Employees actively promote and embody a quality management system in every aspect of their work,” he said.
Championing the process
He also noted how the yearly audits have come to reflect how much the ANCOP staff champion the process.
Tompong shared: “The quality of findings and recommendations during the Internal Quality Audit reflect the employees’ strong belief in the importance of ISO certification, demonstrating their understanding of and commitment to quality standards.”
There are only a few other ISO-certified NGOs in the country; this includes Angat Buhay, Inc. and Philippine Disaster Resilience Foundation (PDRF).
For more information on how to support ANCOP’s programs for Educational Sponsorship, Community Development, and Calamity and Disaster Response, check out https://www.facebook.com/cfcancop.
